Job Snap (Mtius) Ltd is committed to protecting the privacy and personal data of candidates, employers, visitors, and users of Lexie AI.
1. Introduction
Job Snap (Mtius) Ltd ("Job Snap", "we", "us", or "our") is a company incorporated in the Republic of Mauritius with Business Registration Number C26236566.
We operate the website jobsnapcareers.com (the "Platform"), an online career and recruitment platform that connects job seekers with employers and includes Lexie, our AI-powered career assistant.
We are committed to protecting the privacy and personal data of all our users. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use the Platform. It is intended to comply with the Mauritius Data Protection Act 2017 and other applicable data protection laws. By accessing or using the Platform, you acknowledge that you have read and understood the contents of this Privacy Policy.
If you do not agree with this Policy, please do not use the Platform.
2. Who This Policy Applies To
This Policy applies to:
- Job seekers who create a profile, upload a CV/resume, or apply for jobs through the Platform;
- Employers and recruiters who post jobs or search for candidates on the Platform;
- Visitors who browse the Platform without registering; and
- Users of Lexie, our AI career assistant feature.
3. Information We Collect
We collect the following categories of personal information:
3.1 Information You Provide Directly
- Account information: name, email address, phone number, password, date of birth, gender, nationality.
- Profile and CV/resume data: work experience, education history, skills, certifications, salary expectations, portfolio links, photographs, and any other information you choose to include in your profile or CV.
- Employer information: company name, business registration details, billing information, and job posting content (if you register as an employer).
- Communications: messages you send us via email (including jssupport@jobsnapcareers.com), support tickets, feedback forms, or surveys.
- Interactions with Lexie: questions you ask, career preferences you share, documents you upload for review, and other inputs you provide while using the Lexie AI career assistant.
3.2 Information Collected Automatically
- Usage data: pages visited, features used, search queries, job applications submitted, time and duration of visits, and click-stream data.
- Device and technical data: IP address, browser type, operating system, device identifiers, and general location (derived from IP address).
- Cookies and similar technologies: see Section 8 below.
3.3 Information from Third Parties
- Information from employers or recruiters about the status of your application.
- Information from third-party login providers (e.g., Google or LinkedIn) if you choose to register or log in using those services.
- Publicly available information (e.g., from professional networking sites), where you have made this information public and it is relevant to your job search.
4. How We Use Your Information
We use personal information for the following purposes:
- To create and manage your account and user profile;
- To match job seekers with relevant job opportunities and to enable employers to search and shortlist candidates;
- To operate, personalize, and improve the Lexie AI career assistant, including generating career advice, CV feedback, interview preparation, and job recommendations based on the information and documents you provide to it;
- To communicate with you, including sending notifications about applications, messages from employers, and platform updates;
- To process payments and manage employer subscriptions or job posting fees;
- To monitor, analyze, and improve the performance, security, and functionality of the Platform;
- To detect, prevent, and address fraud, abuse, security incidents, and technical issues;
- To comply with our legal obligations, including under the Mauritius Data Protection Act 2017; and
- To send marketing communications, where you have consented to receive them (you may opt out at any time).
5. Use of Lexie - AI-Powered Career Assistant
Lexie uses artificial intelligence to provide personalised career guidance, such as CV review, interview tips, and job matching. When you interact with Lexie:
- The information you provide (including your CV, career goals, and questions) is processed to generate responses and recommendations tailored to you;
- Your interactions with Lexie may be stored and reviewed to improve the accuracy, safety, and quality of the AI assistant;
- Lexie's outputs are generated automatically and are intended to support, not replace, your own judgment. We recommend reviewing any AI-generated career advice, CV edits, or application materials before relying on or submitting them;
- We take steps to avoid using your personal information to train third-party or public AI models without appropriate safeguards; where any AI service provider is engaged to power Lexie, we require that provider to protect your information under contractual terms consistent with this Policy.
6. Legal Basis for Processing
Where required by applicable law, we process your personal information on the following legal bases:
- Consent: where you have given clear consent (e.g., for marketing communications or optional profile fields);
- Performance of a contract: to provide the services you sign up for, such as job matching or employer accounts;
- Legitimate interests: to improve our Platform, ensure security, and prevent fraud, provided these interests are not overridden by your rights; and
- Legal obligation: to comply with applicable laws and regulatory requirements in Mauritius.
9. Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this Policy, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
10. Data Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. International Data Transfers
Where personal information is transferred outside Mauritius (for example, to cloud hosting or AI service providers located abroad), we take steps to ensure such transfers are subject to appropriate safeguards consistent with the Mauritius Data Protection Act 2017.
12. Children's Privacy
The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
13. Third-Party Links
The Platform may contain links to third-party websites or services (including employer websites). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated Policy on this page with a revised "Last updated" date. We encourage you to review this Policy periodically.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Job Snap (Mtius) Ltd | BRN: C26236566 | Website: jobsnapcareers.com | Email: jssupport@jobsnapcareers.com