1. Agreement and operator

These Terms and Conditions form an agreement between you and Job Snap (Mtius) Ltd, BRN C26236566, a company registered in Mauritius. jobsnapcareers.com is the official website of Job Snap (Mtius) Ltd. By creating an account, accessing JobSnap, or using its services, you agree to these terms and the Privacy Policy.

If you use JobSnap for a company or other organization, you confirm that you are authorized to act for that organization and bind it to these terms.

2. Eligibility and accounts

You are responsible for activity conducted through your account unless the activity resulted from a security failure controlled by JobSnap.

• Provide accurate, current information and keep it reasonably updated.
• Select the correct account role and do not impersonate another person or organization.
• Keep sign-in credentials confidential and notify JobSnap promptly if unauthorized access is suspected.
• Use JobSnap only where you can lawfully seek work, recruit, contract, and accept these terms.

3. Candidate responsibilities

Candidates are responsible for the accuracy and lawful use of profile, CV, application, qualification, employment, availability, and other career information they provide. Candidates must not misrepresent experience, identity, authorization to work, or qualifications.

JobSnap supports job discovery and application management but does not guarantee a job, interview, employer response, salary, visa, work authorization, or hiring outcome.

4. Employer responsibilities

Verification helps JobSnap assess trust signals but is not a warranty, endorsement, credit check, or guarantee that an employer or job will always act lawfully. JobSnap may request updated information or suspend verification where concerns arise.

• Post only genuine, lawful opportunities for which the employer is authorized to recruit.
• Provide accurate company, role, location, compensation, requirement, and contact information.
• Handle candidate information confidentially and use it only for legitimate recruitment and related legal obligations.
• Follow employment, equality, non-discrimination, advertising, immigration, privacy, and consumer requirements that apply to the employer and role.
• Do not request unlawful payments, unnecessary sensitive information, banking passwords, or other information unrelated to a legitimate hiring process.

5. Content and acceptable use

You retain ownership of content you submit. You grant JobSnap a limited, non-exclusive permission to host, process, reproduce, format, and display that content only as reasonably necessary to operate, secure, and improve the services you request.

• Do not publish illegal, fraudulent, deceptive, discriminatory, abusive, sexually exploitative, dangerous, or misleading content.
• Do not scrape profiles, harvest contact details, sell personal information, spam users, or use candidate data outside a legitimate recruitment purpose.
• Do not introduce malware, probe security, bypass permissions, overload the service, reverse engineer protected systems, or interfere with another user's access.
• Do not infringe intellectual-property, confidentiality, privacy, publicity, or other rights.

6. Lexie AI

Lexie AI can assist with CVs, cover letters, job matching, job descriptions, interview preparation, candidate communication, and other career or hiring tasks. AI output can be incomplete, outdated, biased, or incorrect. You must review output before using it.

Lexie AI is not a lawyer, immigration adviser, accountant, financial adviser, medical professional, or final hiring decision-maker. JobSnap does not guarantee that AI suggestions will produce a particular career or recruitment result.

7. Applications, messages, and hiring decisions

JobSnap provides tools for applications, connections, real-time messages, attachments, voice messages, interviews, notifications, and status tracking. Users remain responsible for their communications, interviews, checks, offers, contracts, and decisions. JobSnap is not the employer, employee, recruiter of record, or party to an employment contract unless expressly stated in a separate written agreement.

8. Native meeting and interview rooms

JobSnap meeting rooms allow authorized hosts and invited participants to communicate by live audio and video through compatible browsers and devices. Participants must keep room codes, passwords, and private invitations confidential and must not attempt to enter a room without authorization.

An invited candidate or guest may be permitted to join using valid room access details without signing in to a JobSnap account. This does not make the room public or remove the participant's responsibility to follow these terms.

Users must behave professionally and lawfully in meetings. Harassment, discrimination, impersonation, unlawful content, hidden recording, and sharing another participant's image, voice, screen, or information without the permissions required by law are prohibited.

Camera, microphone, connection quality, browser compatibility, and internet availability may affect a meeting. JobSnap does not guarantee uninterrupted audio or video. The current platform does not present call recording as a JobSnap feature.

9. Packages, invoices, and payment

Package prices, duration, included features, currency, and billing conditions are shown before selection. Creating an invoice or reporting a bank transfer or cheque deposit does not itself activate a paid package. Offline payments are activated only after JobSnap verifies cleared funds.

Users must use the invoice reference and accurate payment information. JobSnap may delay activation while a transaction is being verified, reject an unverifiable report, or void an unpaid invoice linked to a cancelled package.

Coupons are subject to their stated value, expiry, permitted package, assigned user, and usage limit. They have no cash value unless JobSnap expressly states otherwise.

10. Cancellation and manual refunds

Cancelling an unpaid package voids the related unpaid payment flow and returns the account to its free or previous available package. Cancelling a paid package does not automatically mean the full payment is refundable.

Where the billing interface permits a refund request, JobSnap calculates the requested amount from the unused service period. The current calculation uses the amount paid, the plan duration, the daily rate, service days already started or used, and any earlier completed refund. Rounding may apply to currency precision.

A manual refund is not completed until JobSnap has actually returned the approved amount through MCB or another recorded bank method and entered the refund reference. JobSnap may reject a request that is ineligible, duplicated, abusive, unsupported by the payment record, or required to be retained or handled differently by law.

Example only: for a MUR 3,500 package lasting 30 days, the daily rate is approximately MUR 116.67. The exact secure billing record controls the final calculation.

11. JobSnap service and intellectual property

JobSnap, Lexie AI branding, software, designs, databases, platform text, and other JobSnap-created materials are owned by or licensed to Job Snap (Mtius) Ltd. These terms do not transfer ownership to users.

JobSnap may maintain, update, add, remove, or change features. We aim to provide a reliable service but cannot promise uninterrupted, error-free, or permanently available access.

12. Third-party services and links

JobSnap relies on third-party infrastructure, authentication, email, hosting, AI, and other service providers. External links or third-party services are governed by their own terms. JobSnap is not responsible for independent third-party content or conduct, except where applicable law provides otherwise.

13. Restriction and termination

JobSnap may remove content, restrict features, suspend verification, or suspend or terminate an account where reasonably necessary to investigate fraud, security issues, unlawful activity, policy violations, non-payment, harm to users, or legal obligations. Where appropriate, JobSnap may request information or provide notice before or after taking action.

You may stop using JobSnap or request account assistance through the Help Center. Provisions that by their nature should continue after account closure, including payment, intellectual-property, liability, dispute, and record-retention provisions, remain applicable.

14. Disclaimers and responsibility

JobSnap provides recruitment technology and assistance. JobSnap does not independently guarantee the identity, conduct, solvency, accuracy, safety, legality, or suitability of every user, company, job, candidate, message, or AI output.

To the maximum extent permitted by law, JobSnap is not liable for indirect, incidental, special, punitive, or consequential loss arising from hiring decisions, missed opportunities, user conduct, external services, or content supplied by users. Nothing in these terms excludes liability or consumer rights that cannot lawfully be excluded.

15. Governing law and disputes

These terms are governed by the laws of Mauritius. Before starting formal proceedings, please contact JobSnap so the concern can be reviewed. Subject to any mandatory consumer or jurisdictional rights, disputes relating to these terms or JobSnap will be submitted to the competent courts of Mauritius.

16. Changes and contact

JobSnap may update these terms as services or legal requirements change. Material changes will be presented through the platform or another reasonable notice where required. Continuing to use JobSnap after updated terms take effect means the updated terms apply, subject to applicable law.

Questions may be sent to jssupport@jobsnapcareers.com.